PostNord has studied the European e-commerce market in the E-commerce in Europe report since 2014. The report is based on interviews with a total of about 12,000 consumers in Belgium, Denmark, Finland, France, Germany, Italy, the Netherlands, Norway, Poland, Spain, Sweden and the UK. The report takes into account the impact of the Covid-19 pandemic on the European e-commerce market while generally analysing e-commerce trends in Europe and the world in 2020.